Ensuring unpaid carers have access to the information they need

We want to ensure unpaid carers are aware of services available to them, so they can access the support they need.

Through this work, we hope to:

  • Help carers and the people they care for to get in touch with services, and get appointments in a timely manner
  • Improve understanding of a caring role, so support is available for carers pre-diagnosis, in the environment that suits best
  • Improve coordination of services supporting carers, with the needs of carers at the centre.
  • Improve recognition of carers as a key member of the caring team.
  • Modernise the respite offered across the region, providing more flexibility
  • Improve the educational outcomes for young people who have a caring role.
  • Increase opportunities for carers and those they care for to do activities
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Supporting carers to enjoy good health and wellbeing

We want to ensure carers and the people they care for can live healthy lives, that benefits their emotional and physical wellbeing.

Through this work, we hope to:

  • Protect the identify of a carer as a person in their own right including more support for carers to look after their own health and wellbeing.
  • Improve information available to carers so they are better informed of the services and activities available across the region.
  • Provide early intervention support, mitigating against carers reaching crisis point.
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Supporting carers to have ‘me time’

We want to ensure carers can access social, leisure, culture and fun activities, wherever they live, or whatever their circumstance.

Through this work, we hope to:

  • Increase the choice and availability of short term breaks available to carers.
  • Increase the reach of a ‘safe space’ scheme to communities across the region; providing places for carers to build friendships
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What we have achieved



Over 200 people have been involved in creating these priorities.



Our unpaid carers steering group will take this work forward.



Over ten songs, poems, artworks and drama sketches have been created to share how people feel about these themes.

Learn more about our work to improve services and support for unpaid carers here.

Can't find what you need? Get in touch!

Throughout the five years we will be sharing updates on progress, and working co-productively with people who live and work in our communities to meet our ambitions.

We are always looking for people with lived experiences, carers and professionals to be involved in our work. You can sign up to our contact page, and also register to attend our events.

The full Regional Area Plan is available in the link.

If you have any questions, please email

Download the Regional Area Plan

Our unpaid carers steering group, which sits under our Regional Adult’s Board, will take this work forward over the next five years.

Together with our unpaid carer representative, they will look at how these actions can be delivered in partnership to improve services and support.

Useful links

Unpaid carers and professionals who support them have helped to shape these priorities. We will review these priorities on an annual basis, and continue to involve unpaid carers and professionals in implementing them.

Are you an unpaid carer or do you support unpaid carers? Share your thoughts on these priorities here.

We are proud to be members of
Co-Production Network for Wales.

We are proud to be members of
Co-Production Network for Wales.